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Email: support@total.com
Phone: 1-800-Total-Theme
Address: Las Vegas, Nevada

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Welcome To The Website Of

Lucy Watts MBE MUniv FRSA

Independent Advocate
Care Package Broker
Public Speaker
Consultant
Trainer
Workshop Facilitator
Digital Marketer
Patient Advocate

NHS Patient Leader,  Committee Member, Charity Worker, Patient Involvement and Co-Production Group Founder/Manager, Media Commentator, Campaigns, Awareness, Blogging, Video and Vlogging, Peer Support Worker and Peer Mentor

Speaker

Sought-after Public Speaker: TEDx (TEDxNHS 2019), national and international conferences, motivational talks, after-dinner speaking, community groups, webinars, support groups, workshops and health and care professionals’ training and events

Other / Paid Services

Freelance/Self-Employed Services, Social Media Management/Marketing, Content Production, Copywriting, Consultancy, Project Management, Training, Research, Media Work, Independent Advocacy, care package brokerage, Personalised Care and Support Planning

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About Lucy

Lucy is a prominent patient advocate, disability activist, consultant, speaker and social entrepreneur. She is committed to using her time, energy and skills to make an impact in society and to improve the lives of others. Lucy is an accomplished individual, providing her support to many causes, roles, projects and individuals, is in paid employment, and received an MBE at the tender age of 22 for her “services to young people with disabilities”. In 2019 she was voted the 9th most influential disabled person in Britain.

Lucy runs her own business, Lucy Watts Ltd. The company provides various services: training, consultancy, speaking, workshops, project management and support with digital marketing for charities and healthcare organisations, with an e-learning service in development, as well as providing Independent Advocacy and care package brokerage to disabled and chronically ill individuals and their families, commissioned by CCGs, Local Authorities and patients/carers themselves. She also works for Festival Spirit, who provide accessible accommodation at festivals, doing admin, marketing and other tasks, and provides some support to RISE Expo. She then has a further business idea in development. Lucy is also a sought-after speaker, for healthcare events, workshops, motivational speeches and small group talks, and also gave a popular TEDx talk in 2019 for TEDxNHS; in her TEDx talk, she challenges us to talk about death and dying, plan for it and to accept it as an inevitability, shares her experience of her life-limiting illness giving her some of the best experiences of her life, and gives advice on communication with patients.

Lucy is based in Essex and is supported by her mother, her Assistance Dog and a team of registered nurses and carers that she manages herself via a Personal Health Budget. She lives with a life-limiting condition and very complex medical needs, is physically disabled and has far exceeded all her prognoses, but is determined to live a life worth living, and to make a difference.

Services
Care Brokerage
Independent Advocacy
Consultancy
Training
Speaking
Workshops
Group Facilitation
Peer Support Worker
Administration
Project Management
Copywriting
Digital Marketing
Independent Advocacy

I offer Independent Advocacy to individuals with complex health needs, disabilities, long-term conditions and other needs or impairments, as well as to parents/families.

My particular areas of expertise are in the following areas:

  • NHS Continuing Healthcare (NHS CHC)
  • NHS Children’s Continuing Care (NHS CC)
  • Personal Health Budgets
  • Care Act Advocacy
  • NHS Complaints and Appeals
  • General Healthcare/Patient Advocacy
  • Adult Advocacy
  • Advocacy to Support The Transition to Adulthood
  • Benefits-Related Advocacy and Support
  • Education, Health and Care Plans where complex medical needs are the main issue.

 

Click the button to be taken to the Advocacy page to find out more.

Care Package Brokerage

I offer Personal Health Budget (PHB) Brokerage to support clients through the NHS Continuing Healthcare (NHS CHC) and PHB process and/or to support reviews and reconfiguring of the package to meet changing needs. This is a paid service that can be commissioned by the Clinical Commissioning Group (CCG) – or a local authority in the case of joint funding – or purchased privately or from an existing care package if the CCG are unable to commission my services directly.

I support the individual through the process, work with them and the CCG and their professionals to develop the personalised care and support plan, including sourcing providers, training and costing up the support. This is then submitted to the CCG. I can also help with early recruitment once the package is signed off.

This is done almost completely remotely unless the client is within travelling distance, with everything conducted via video and phone calls, emails and messages.

Click the button below to access the brokerage page. 

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About Lucy Watts Ltd

Lucy Watts MBE is the Founder and CEO of Lucy Watts Ltd.

Lucy Watts Ltd is a multi-faceted company with four main strands:

  • Patient-Facing Services, including Independent Advocacy and Brokerage, with support offered directly to patients and family members, as well as to CCGs and Local Authorities and to charities with advocacy, care provision or other support services, and this also includes patient empowerment and educational workshops, online training, peer mentoring and care navigation support;
  • Support, Advisory and Public-Facing Services, including consultancy, public speaking, workshop facilitation, media activities, committee/board membership, co-production services, governance support and support with quality improvement, audits and innovation;
  • Educational, Informational and Training Services which includes training services, workshops, webinars, consultancy, public speaking and presentations, bespoke packages of support and online/e-learning courses;
  • Other Miscellaneous Services, including copywriting services, media commentating and digital marketing.

The company crosses health and social care, training services, e-learning, individual services, personal development, information services, writing and editing and social entrepreneurship.

“The only recognition I seek is that, when I come to the end of my life, I hand on heart know that I made a difference and contributed to society.

I also want people to look upon my life as ‘a life well lived’.”

~ Lucy Watts MBE MUniv FRSA

Current Projects

TEDx Speaker

TEDxNHS 2019

Lucy Watts MBE, MUniv, FRSA
One Sentence That Transformed My Life

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